{"id":4019,"date":"2023-04-12T19:04:22","date_gmt":"2023-04-12T17:04:22","guid":{"rendered":"https:\/\/www.comverga.com\/cze\/?page_id=4019"},"modified":"2023-12-13T12:43:02","modified_gmt":"2023-12-13T11:43:02","slug":"detaily-reseni-rcs","status":"publish","type":"page","link":"https:\/\/www.comverga.com\/cze\/en\/sluzby\/agregace-konektivity\/rich-communication-services-rcs\/detaily-reseni-rcs\/","title":{"rendered":"Details of the RCS solution"},"content":{"rendered":"
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RCS & Business Messaging<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Detail of service<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Basic principles<\/strong><\/h3>

RCS enables multimedia bidirectional communication between devices that have the RCS service active. No special application needs to be installed \u2013 RCS is a native part of Android OS. The customer thus sees the conversation directly in the messaging app along with the SMS. RCS supports features such as group conversations, typing indication, message read and voice calls, as well as file transfer up to 100 MB in size. RCS also allows users to see when their contacts are online, like instant messaging apps.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Communication options<\/strong><\/h3>
  • Sending codes, voting<\/li>
  • Media (videos, images, recordings, maps, files)<\/li>
  • Product offer<\/li>
  • Group chat, directories, groups<\/li>
  • Location, phone number input<\/li>
  • Payments and more<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    RCS Business Messaging<\/strong><\/h3>\n

    COMVERGA RBM solution provides companies with a more secure and cost-effective way to communicate. It helps build a stronger brand awareness and customer loyalty. Some of the benefits COMVERGA RBM include:<\/p>\n

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    • Using the standard for business communication<\/li>\n
    • Attractive way of communication with customer<\/li>\n
    • Integration with internal systems (CRM, ERP, etc.)<\/li>\n
    • Customer base building and campaign targeting<\/li>\n
    • Instrument for supporting customer loyalty<\/li>\n
    • Fast and efficient customer care<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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      Basic functionalities<\/strong><\/h3>

      COMVERGA RCS is fully integrated into the SDP platform and offers user-friendly access as well as advanced management with dialog options and connections to DialogFlow. Basic functionalities include:<\/p>

      • \u00a0Authenticated Sender \u2013 increased security<\/li>
      • Optional service branding<\/li>
      • The advantage of multimedia content<\/li>
      • QR code for ordering, tracking and more<\/li>
      • Delivery and read information<\/li>
      • Reaction buttons (calendar, map, URL etc.)<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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        Possibilities of use<\/strong><\/h3>

        COMVERGA RCS is used by Premium partners
        for the following actions:<\/p>

        • Marketing campaigns<\/li>
        • Sales<\/li>
        • Complete order process<\/li>
        • Acquisition<\/li>
        • Authorization<\/li>
        • Customer care<\/li>
        • Comments and Warnings<\/li>
        • Ticketing<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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          RCS & Business Messaging Service detail Basic principles RCS enables multimedia two-way communication between devices that have the RCS service active. No need to install any special app, RCS is a native part of Android OS. The customer thus sees the conversation directly in the message application together with the SMS. RCS supports features such as group chats, typing prompts, read message and voice calls, [\u2026]<\/p>","protected":false},"author":1,"featured_media":4104,"parent":4009,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.comverga.com\/cze\/en\/wp-json\/wp\/v2\/pages\/4019"}],"collection":[{"href":"https:\/\/www.comverga.com\/cze\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.comverga.com\/cze\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.comverga.com\/cze\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comverga.com\/cze\/en\/wp-json\/wp\/v2\/comments?post=4019"}],"version-history":[{"count":67,"href":"https:\/\/www.comverga.com\/cze\/en\/wp-json\/wp\/v2\/pages\/4019\/revisions"}],"predecessor-version":[{"id":5391,"href":"https:\/\/www.comverga.com\/cze\/en\/wp-json\/wp\/v2\/pages\/4019\/revisions\/5391"}],"up":[{"embeddable":true,"href":"https:\/\/www.comverga.com\/cze\/en\/wp-json\/wp\/v2\/pages\/4009"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.comverga.com\/cze\/en\/wp-json\/wp\/v2\/media\/4104"}],"wp:attachment":[{"href":"https:\/\/www.comverga.com\/cze\/en\/wp-json\/wp\/v2\/media?parent=4019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}