{"id":3182,"date":"2023-06-14T14:56:01","date_gmt":"2023-06-14T12:56:01","guid":{"rendered":"https:\/\/www.comverga.com\/deu\/?page_id=3182"},"modified":"2023-12-13T13:08:05","modified_gmt":"2023-12-13T12:08:05","slug":"fuehrendes-fmcg-unternehmen","status":"publish","type":"page","link":"https:\/\/www.comverga.com\/deu\/en\/dienstleistungen\/aggregation-der-konnektivitaet\/omnichannel\/fuehrendes-fmcg-unternehmen\/","title":{"rendered":"Leading FMCG company"},"content":{"rendered":"
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Leading FMCG company<\/h2>

Partner is a leading world FMCG company with a history dating back to the 19th century. Its portfolio includes food products, beverages, drugstore goods and much more.
As part of their marketing activities, they communicate with customers through various communication channels (email, SMS, web forms, etc.).<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\tIndustries<\/span>\n

\n\t\tTelecommunications operator - retail\n\t<\/p>\nproduct<\/span>\n

\n\t\tBundle smartwatch + data connectivity\n\t<\/p>\n<\/div>\n

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\n\tIndustries<\/span>\n

\n\t\tTelecommunications operator - retail\n\t<\/p>\nproduct<\/span>\n

\n\t\tLoyalty programme implementation\n\t<\/p>\n<\/div>\n

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\nIndustries<\/span>\n

GPS tracking systems for vehicles, data connectivity <\/p>\nproduct<\/span>\n

Solutions for internet access on the go <\/p>\n<\/div>\n

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\n\tIndustries<\/span>\n

\n\t\tTelecommunications operator - retail\n\t<\/p>\nproduct<\/span>\n

\n\t\tCustomer Care Guide\n\t<\/p>\n<\/div>\n

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\nIndustries<\/span>\n

\n\t\tSecurity systems\n\t<\/p>\nproduct<\/span>\n

\n\t\tCameras with online streaming\n\t<\/p>\n<\/div>\n

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\n\tIndustries<\/span>\n

\n\t\tEvent company\n\t<\/p>\nproduct<\/span>\n

\n\t\tEvent organisation\n\t<\/p>\n<\/div>\n

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\n\tIndustries<\/span>\n

\n\t\tRetail and Consumer goods\n\t<\/p>\nproduct<\/span>\n

\n\t\tConsumer contest\n\t<\/p>\n<\/div>\n

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\n\tIndustries<\/span>\n

\n\t\tMarketing communication\n\t<\/p>\nproduct<\/span>\n

\n\t\tImplementation of marketing mailings\n\t<\/p>\n<\/div>\n

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\n\tIndustries<\/span>\n

\n\t\tFMCG
Fast Moving Consumer Goods\n\t<\/p>\nproduct<\/span>\n

\n\t\tFood, beverages, drugstore goods\n\t<\/p>\n<\/div>\n\n

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\n\tIndustries<\/span>\n

\n\t\tIoT, SIM\/eSIM management\n\t<\/p>\nproduct<\/span>\n

\n\t\tIoT sensors for industry and households \n\t<\/p>\n<\/div>\n\n

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\n\tIndustries<\/span>\n

\n\t\tIoT, SIM\/eSIM management\n\t<\/p>\nproduct<\/span>\n

\n\t\t eSIM for vehicle monitoring \n\t<\/p>\n<\/div>\n\n

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\n\tIndustries<\/span>\n

\n\t\t IoT, SIM\/eSIM management \n\t<\/p>\nproduct<\/span>\n

\n\t\t eSIM for drone fleet \n\t<\/p>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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The partner needs to solve the consolidation of separate communication channels in a single environment, and thus achieve unified management and optimization of the costs required to maintain the separate solutions. Today, its customers use different channels and it is difficult to \u201chit\u201d the right one for a particular customer. At the same time, the partner lacks a tool to review the channels used\/available for each customer and to define communication channel priorities for specific campaigns.<\/p>

Thanks to the COMVERGA Omnichannel solution, the partner has gained an intuitive environment where they can use the current communication channels, as well as those they will want to use in the future.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Partner gets:<\/strong><\/h3>
  • Possibility of using all available Channels<\/li>
  • Sophisticated campaign management tool<\/li>
  • Personalisation of customer communication<\/li>
  • Easy definition of channel priorities<\/li>
  • Identification of the appropriate customer channel and its availability<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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    COMVERGA provides:<\/strong><\/h3>
    • Intuitive channel integration environment<\/li>
    • Campaign definition environment<\/li>
    • Defining campaigns and verifying channel presence<\/li>
    • Target group management<\/li>
    • Mechanics and campaign approval<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Leading FMCG Company Partner is a leading global FMCG company with a history dating back to the 19th century. century. Its portfolio includes food, beverages, drugstore items and much more. As part of its marketing activities, the company communicates with its customers through various communication channels (email, SMS, web forms, etc.). The partner needs a solution for consolidating the individual communication channels into [\u2026]<\/p>","protected":false},"author":1,"featured_media":3147,"parent":3145,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.comverga.com\/deu\/en\/wp-json\/wp\/v2\/pages\/3182"}],"collection":[{"href":"https:\/\/www.comverga.com\/deu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.comverga.com\/deu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.comverga.com\/deu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comverga.com\/deu\/en\/wp-json\/wp\/v2\/comments?post=3182"}],"version-history":[{"count":18,"href":"https:\/\/www.comverga.com\/deu\/en\/wp-json\/wp\/v2\/pages\/3182\/revisions"}],"predecessor-version":[{"id":3641,"href":"https:\/\/www.comverga.com\/deu\/en\/wp-json\/wp\/v2\/pages\/3182\/revisions\/3641"}],"up":[{"embeddable":true,"href":"https:\/\/www.comverga.com\/deu\/en\/wp-json\/wp\/v2\/pages\/3145"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.comverga.com\/deu\/en\/wp-json\/wp\/v2\/media\/3147"}],"wp:attachment":[{"href":"https:\/\/www.comverga.com\/deu\/en\/wp-json\/wp\/v2\/media?parent=3182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}