{"id":3441,"date":"2023-06-14T08:02:19","date_gmt":"2023-06-14T08:02:19","guid":{"rendered":"https:\/\/www.comverga.com\/?page_id=3441"},"modified":"2026-02-26T10:10:13","modified_gmt":"2026-02-26T10:10:13","slug":"omnichannel","status":"publish","type":"page","link":"https:\/\/www.comverga.com\/int\/cs\/services\/connectivity-aggregation\/omnichannel\/","title":{"rendered":"Omnichannel"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3441\" class=\"elementor elementor-3441\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5157515e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5157515e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1ae3b4b4\" data-id=\"1ae3b4b4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1aca5883 elementor-widget elementor-widget-text-editor\" data-id=\"1aca5883\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 08-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p class=\"translation-block\">Omnichannel je strategie, kter\u00e1 se zam\u011b\u0159uje na poskytov\u00e1n\u00ed konzistentn\u00edho z\u00e1\u017eitku z\u00e1kazn\u00edka nap\u0159\u00ed\u010d v\u0161emi kan\u00e1ly komunikace a prodeje. Tato strategie vyu\u017e\u00edv\u00e1 \u0159adu r\u016fzn\u00fdch kan\u00e1l\u016f, jako jsou telefon, e-mail, chatovac\u00ed aplikace, soci\u00e1ln\u00ed m\u00e9dia a osobn\u00ed n\u00e1v\u0161t\u011bvy, aby byl zaji\u0161t\u011bn integrovan\u00fd a konzistentn\u00ed z\u00e1\u017eitek pro z\u00e1kazn\u00edka.<\/p><p class=\"translation-block\">Omnichannel zahrnuje <strong>spojen\u00ed v\u0161ech dostupn\u00fdch kan\u00e1l\u016f a prost\u0159edk\u016f,<\/strong> kter\u00e9 firma pou\u017e\u00edv\u00e1 k interakci se z\u00e1kazn\u00edky. Nap\u0159\u00edklad, pokud z\u00e1kazn\u00edk zanech\u00e1 po\u017eadavek na webov\u00e9 str\u00e1nce, m\u011bl by b\u00fdt schopen pokra\u010dovat ve stejn\u00e9 konverzaci p\u0159es e-mail, chat, telefon, nebo jak\u00fdkoli jin\u00fd kan\u00e1l, kter\u00fd mu vyhovuje. Pokud z\u00e1kazn\u00edk vyu\u017eije slu\u017eby podpory z\u00e1kazn\u00edk\u016f na jednom kan\u00e1lu, je schopen pokra\u010dovat v t\u00e9to konverzaci na jin\u00e9m kan\u00e1lu, ani\u017e by musel opakovat sv\u00e9 po\u017eadavky, tj. kontext dialogu je zachov\u00e1n.<\/p><p class=\"translation-block\">COMVERGA Omnichannel umo\u017e\u0148uje integrovat r\u016fzn\u00e9 komunika\u010dn\u00ed kan\u00e1ly do <strong>jedn\u00e9 v\u00edcekan\u00e1lov\u00e9 platformy.<\/strong><\/p><p class=\"translation-block\">Je st\u00e1le d\u016fle\u017eit\u011bj\u0161\u00ed nab\u00edzet <strong>personalizovan\u00e9 a konzistentn\u00ed slu\u017eby<\/strong> pro neust\u00e1l\u00e9 zvy\u0161ov\u00e1n\u00ed \u00farovn\u011b slu\u017eeb. Personalizaci dnes ji\u017e z\u00e1kazn\u00edci pova\u017euj\u00ed za samoz\u0159ejmost, ale pokud to firma ud\u011bl\u00e1 \u0161patn\u011b, z\u00e1kazn\u00edci mohou vyu\u017e\u00edt alternativn\u00edch mo\u017enost\u00ed na trhu.<\/p><p class=\"translation-block\">COMVERGA Omnichannel p\u0159edstavuje revolu\u010dn\u00ed spojen\u00ed technologi\u00ed, dialogu a administr\u00e1torsk\u00fdch mo\u017enost\u00ed tak, aby z\u00e1kazn\u00edkovi byl poskytnut maxim\u00e1ln\u011b personalizovan\u00fd, interaktivn\u00ed a relevantn\u00ed obsah.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45ef228c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"45ef228c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-642c8968\" data-id=\"642c8968\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f954b70 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4f954b70\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 08-12-2023 *\/\n.elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#0c0d0e;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider .elementor-divider__text{font-size:15px;line-height:1;max-width:95%}.elementor-widget-divider .elementor-divider__element{margin:0 var(--divider-element-spacing);flex-shrink:0}.elementor-widget-divider .elementor-icon{font-size:var(--divider-icon-size)}.elementor-widget-divider .elementor-divider-separator{display:flex;margin:0;direction:ltr}.elementor-widget-divider--view-line_icon .elementor-divider-separator,.elementor-widget-divider--view-line_text .elementor-divider-separator{align-items:center}.elementor-widget-divider--view-line_icon .elementor-divider-separator:after,.elementor-widget-divider--view-line_icon .elementor-divider-separator:before,.elementor-widget-divider--view-line_text .elementor-divider-separator:after,.elementor-widget-divider--view-line_text .elementor-divider-separator:before{display:block;content:\"\";border-bottom:0;flex-grow:1;border-top:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--element-align-left .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-left .elementor-divider-separator:before{content:none}.elementor-widget-divider--element-align-left .elementor-divider__element{margin-left:0}.elementor-widget-divider--element-align-right .elementor-divider .elementor-divider-separator>.elementor-divider__svg:last-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-right .elementor-divider-separator:after{content:none}.elementor-widget-divider--element-align-right .elementor-divider__element{margin-right:0}.elementor-widget-divider:not(.elementor-widget-divider--view-line_text):not(.elementor-widget-divider--view-line_icon) .elementor-divider-separator{border-top:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--separator-type-pattern{--divider-border-style:none}.elementor-widget-divider--separator-type-pattern.elementor-widget-divider--view-line .elementor-divider-separator,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:after,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:before,.elementor-widget-divider--separator-type-pattern:not([class*=elementor-widget-divider--view]) .elementor-divider-separator{width:100%;min-height:var(--divider-pattern-height);-webkit-mask-size:var(--divider-pattern-size) 100%;mask-size:var(--divider-pattern-size) 100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-658d7341 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"658d7341\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2e1f11e5\" data-id=\"2e1f11e5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3fc99d56 elementor-widget elementor-widget-heading\" data-id=\"3fc99d56\" data-element_type=\"widget\" id=\"custom-heading\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 08-12-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Hlavn\u00ed v\u00fdhody<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c2aa4d elementor-widget elementor-widget-html\" data-id=\"1c2aa4d\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<section class=\"main-benefits\">\n    <div class=\"benefit-box\">\n        <i class=\"fa-solid fa-gears\"><\/i>\n        <p class=\"translation-block\">Snadn\u00e1 API<br>integrace<\/p>\n    <\/div>\n    \n    <div class=\"benefit-box\">\n        <i class=\"fa-solid fa-hand\"><\/i>\n        <p class=\"translation-block\">Jednotn\u00e9<br>intuitivn\u00ed GUI<\/p>\n    <\/div>\n    \n    <div class=\"benefit-box\">\n        <i class=\"fa-solid fa-arrow-right-arrow-left\"><\/i>\n        <p class=\"translation-block\">Obousm\u011brn\u00e1 komunikace<br>(B2B a B2C)<\/p>\n    <\/div>\n    \n    <div class=\"benefit-box\">\n        <i class=\"fa-solid fa-sliders\"><\/i>\n        <p class=\"translation-block\">Automatick\u00e1 volba<br>optim\u00e1ln\u00edch kan\u00e1l\u016f<\/p>\n    <\/div>\n    \n    <div class=\"benefit-box\">\n        <i class=\"fa-solid fa-bullseye\"><\/i>\n        <p class=\"translation-block\">Pokro\u010dil\u00e1 strategie ve<br>vytv\u00e1\u0159en\u00ed mediapl\u00e1nu<\/p>\n    <\/div>\n    \n<\/section>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-172cb998 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"172cb998\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c842add\" data-id=\"c842add\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a3e081c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a3e081c\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-667d81cd elementor-widget elementor-widget-heading\" data-id=\"667d81cd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u0158e\u0161en\u00ed<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c9c1ca0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c9c1ca0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0495a06\" data-id=\"0495a06\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2669fe7f elementor-widget__width-initial elementor-widget elementor-widget-html\" data-id=\"2669fe7f\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"main-gif\">\n    \n    <div class=\"color-bubbles\">\n        \n        <div class=\"bubble bubble-green\">\n            <div class=\"dot\"><\/div>\n            <div class=\"dot\"><\/div>\n            <div class=\"dot\"><\/div>\n        <\/div>\n        <div class=\"bubble bubble-blue\">\n            <div class=\"dot\"><\/div>\n            <div class=\"dot\"><\/div>\n            <div class=\"dot\"><\/div>\n        <\/div>\n        <div class=\"bubble bubble-yellow\">\n            <div class=\"dot\"><\/div>\n            <div class=\"dot\"><\/div>\n            <div class=\"dot\"><\/div>\n        <\/div>\n        \n    <\/div>\n    \n    <div class=\"message-bubble without-animation\">\n        <p><b>Ahoj xxxx<\/b>, kupte 2 do konce t\u00fddne za cenu 1. V\u00e1\u0161 KOSMAS<\/p>\n    <\/div>\n    \n    <div class=\"message-bubble phone\">\n        <i class=\"fa-solid fa-phone\"><\/i>\n        <p><b>Ahoj Karle<\/b>, kupte 2 do konce t\u00fddne za cenu 1. V\u00e1\u0161 KOSMAS<\/p>\n    <\/div>\n    \n    <div class=\"message-bubble green\">\n        <p>M\u00e1m z\u00e1jem, po\u0161lete pros\u00edm v\u00edce info.<\/p>\n    <\/div>\n    \n    <div class=\"message-bubble telegram\">\n        <i class=\"fa-brands fa-telegram\"><\/i>\n        <p><b>Ahoj Kamile<\/b>, kupte 2 do konce t\u00fddne za cenu 1. V\u00e1\u0161 KOSMAS<\/p>\n    <\/div>\n    \n    <div class=\"message-bubble blue\">\n        <p>Na co v\u0161echno se sleva vztahuje pros\u00edm?<\/p>\n    <\/div>\n    \n    <div class=\"message-bubble rcs\">\n        <i class=\"fa-regular fa-message\"><\/i>\n        <p><b>Ahoj Valent\u00fdno<\/b>, kupte 2 do konce t\u00fddne za cenu 1. V\u00e1\u0161 KOSMAS<\/p>\n    <\/div>\n    \n    <div class=\"message-bubble yellow\">\n        <p>Pros\u00edm o vy\u0159azen\u00ed z rozes\u00edlek.<\/p>\n    <\/div>\n    \n    <img decoding=\"async\" src=\"\/cze\/wp-content\/uploads\/sites\/3\/2023\/06\/nakres_OMNI_web.svg\" width=\"100%\">\n    \n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a8d99b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a8d99b0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3d8267a\" data-id=\"3d8267a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3de47595 elementor-widget elementor-widget-text-editor\" data-id=\"3de47595\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>Partner z\u00edsk\u00e1<\/h3><ul><li>Z\u00e1kaznick\u00e1 spokojenost<\/li><li>Efektivita marketingov\u00fdch kampan\u00ed<\/li><li>Vy\u0161\u0161\u00ed \u00farove\u0148 loajality z\u00e1kazn\u00edk\u016f<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-77497381\" data-id=\"77497381\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7977e96c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7977e96c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>COMVERGA Omnichannel nab\u00edz\u00ed<\/h3><ul><li class=\"s39\">Komplexn\u00ed koordinace komunikace a prodeje<\/li><li class=\"s39\">Open API pro snadnou integraci<\/li><li class=\"s39\">Konzultace a podpora p\u0159i integraci<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-17fd637 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17fd637\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0e606ac\" data-id=\"0e606ac\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b06db03 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"b06db03\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/int\/cs\/services\/sms-messaging-services\/omnichannel\/detail-of-omnichannel\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">V\u00edce<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4d0a0378 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d0a0378\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d60c82d\" data-id=\"2d60c82d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-51689507 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"51689507\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-68e1fb35 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"68e1fb35\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b2f3bcf\" data-id=\"4b2f3bcf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3bc41f99 elementor-widget elementor-widget-heading\" data-id=\"3bc41f99\" data-element_type=\"widget\" id=\"custom-heading\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">P\u0159\u00edpady pou\u017eit\u00ed<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66ead412 elementor-widget elementor-widget-html\" data-id=\"66ead412\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"list section-inner custom\">\n\n\t\t<div class=\"list-inner\">\n\t\t    \n\t\t    <div class=\"list-item bg-image\" style=\"background-image:url('\/wp-content\/uploads\/sites\/3\/2023\/04\/coopmobil.jpg')\">\n\t\t\t\t\t<a href=\"\/int\/cs\/services\/sms-messaging-services\/omnichannel\/virtual-operator-coop-mobil\/\">\n\n\t\t\t\t\t\t<span class=\"list-item-title\">\n\t\t\t\t\t\t  COOP Mobil virtu\u00e1ln\u00ed oper\u00e1tor\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<span class=\"list-item-description\">\n\t\t\t\t\t\t\t\nMobiln\u00ed oper\u00e1tor COOP Mobil odm\u011b\u0148uje z\u00e1kazn\u00edky za n\u00e1kupy v\u00a0prodejn\u00e1ch COOP. Pokud si z\u00e1kazn\u00edk p\u0159i n\u00e1kupu na pokladn\u011b na\u010dte z\u00e1kaznickou kartu a spln\u00ed podm\u00ednky programu, z\u00edsk\u00e1v\u00e1 voln\u00e9 jednotky na vol\u00e1n\u00ed nebo slevu na COOP Mobil slu\u017eby.\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<span class=\"list-item-link\">V\u00edce \u00bb<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"list-item bg-image\" style=\"background-image:url('\/wp-content\/uploads\/2023\/06\/marketingova-agentura.png')\">\n\t\t\t\t\t<a href=\"\/int\/cs\/services\/sms-messaging-services\/omnichannel\/marketing-agency\/\">\n\n\t\t\t\t\t\t<span class=\"list-item-title\">\nMarketingov\u00e1 agentura\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<span class=\"list-item-description\">\n\t\t\t\t\t\t\t\n Marketingov\u00e1 agentura nab\u00edz\u00ed sv\u00fdm z\u00e1kazn\u00edk\u016fm mo\u017enost vytv\u00e1\u0159en\u00ed a realizaci marketingov\u00fdch kampan\u00ed sestaven\u00fdch na m\u00edru jejich pot\u0159eb\u00e1m a na r\u016fzn\u00e9 c\u00edlov\u00e9 skupiny dle definovan\u00fdch krit\u00e9ri\u00ed. Partner si p\u0159i definici kampan\u011b m\u016f\u017ee vybrat z r\u016fzn\u00fdch specifick\u00fdch mechanik a definovat si komunika\u010dn\u00ed kan\u00e1ly a jejich priority.\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<span class=\"list-item-link\">V\u00edce \u00bb<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"list-item bg-image\" style=\"background-image:url('\/wp-content\/uploads\/2023\/06\/fmcg.jpg')\">\n\t\t\t\t\t<a href=\"\/int\/cs\/services\/sms-messaging-services\/omnichannel\/leading-fmcg-company\/\">\n\n\t\t\t\t\t\t<span class=\"list-item-title\">\nFMCG spole\u010dnost\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<span class=\"list-item-description\">\n\t\t\t\t\t\t\t\nPartner je p\u0159edn\u00ed sv\u011btovou FMCG spole\u010dnost\u00ed s\u00a0histori\u00ed sahaj\u00edc\u00ed do 19.stolet\u00ed. V\u00a0jej\u00edm portfoliu jsou potravin\u00e1\u0159sk\u00e9 v\u00fdrobky, n\u00e1poje, drogistick\u00e9 zbo\u017e\u00ed a mnoho dal\u0161\u00edho. \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<span class=\"list-item-link\">V\u00edce \u00bb<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t<\/div>\n\t<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1cc7ae20 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1cc7ae20\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-141adb2c\" data-id=\"141adb2c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-385f5dc6 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"385f5dc6\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-50de3b36 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50de3b36\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-361da3a0\" data-id=\"361da3a0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-12125a50 elementor-widget elementor-widget-heading\" data-id=\"12125a50\" data-element_type=\"widget\" id=\"custom-heading\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kontaktujte n\u00e1s<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-340c34e4 elementor-widget elementor-widget-text-editor\" data-id=\"340c34e4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: center;\">M\u00e1te z\u00e1jem o slu\u017ebu nebo jak\u00fdkoliv dotaz.<br \/>Vypl\u0148te, pros\u00edm, kr\u00e1tk\u00fd formul\u00e1\u0159 a my V\u00e1s co nejd\u0159\u00edve kontaktujeme.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16688e1e premium-modal-dismissible-yes elementor-widget elementor-widget-premium-addon-modal-box\" data-id=\"16688e1e\" data-element_type=\"widget\" data-settings=\"{&quot;premium_modal_box_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"premium-addon-modal-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n\t\t<div class=\"premium-modal-box-container\" data-settings=\"{&quot;trigger&quot;:&quot;button&quot;}\">\r\n\t\t\t<div class=\"premium-modal-trigger-container\">\r\n\t\t\t\t\t\t\t\t\t<button data-toggle=\"premium-modal\" data-target=\"#premium-modal-16688e1e\" type=\"button\" class=\"premium-modal-trigger-btn premium-btn-sm premium-button-none\" data-text=\"Contact us\">\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"premium-button-text-icon-wrapper\">\r\n\t\t\t\t\t\t\t<span>Kontaktujte n\u00e1s<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/button>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t<div id=\"premium-modal-16688e1e\" class=\"premium-modal-box-modal\"\r\n\t\t\trole=\"dialog\"\r\n\t\t\tstyle=\"display: none\"\r\n\t\t\t>\r\n\t\t\t\t<div class=\"premium-modal-box-modal-dialog\" data-delay-animation=\"\" data-modal-animation=\"fadeInDown animated-fast\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-header\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"premium-modal-box-modal-title\">\r\n\t\t\t\t\t\t\t\t\tKontaktujte n\u00e1s\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-close-button-container\">\r\n\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-close\" data-dismiss=\"premium-modal\">\u00d7<\/button>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-body\">\r\n\t\t\t\t\t\t<style>.elementor-2366 .elementor-element.elementor-element-433cac1{margin-top:0px;margin-bottom:0px;padding:0px 0px 0px 0px;}.elementor-2366 .elementor-element.elementor-element-e393e2f > .elementor-element-populated{margin:0px 0px 0px 0px;--e-column-margin-right:0px;--e-column-margin-left:0px;padding:0px 0px 0px 0px;}.elementor-2366 .elementor-element.elementor-element-311dd4c > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}<\/style>\t\t<div data-elementor-type=\"page\" data-elementor-id=\"2366\" class=\"elementor elementor-2366\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-433cac1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"433cac1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e393e2f\" data-id=\"e393e2f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-311dd4c elementor-widget elementor-widget-shortcode\" data-id=\"311dd4c\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2365-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/int\/cs\/wp-json\/wp\/v2\/pages\/3441#wpcf7-f2365-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktn\u00ed formul\u00e1\u0159\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/int\/cs\/wp-json\/wp\/v2\/pages\/3441#wpcf7-f2365-o1\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"2365\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.8.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2365-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<p><label> Telefon*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span><\/label>\n<\/p>\n<p><label>E-mail*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Spole\u010dnost*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"company\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"company\" \/><\/span> <\/label>\n<\/p>\n<p><label>Zpr\u00e1va*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"message\"><\/textarea><\/span> <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap recaptcha\" data-name=\"recaptcha\"><span data-sitekey=\"6Lew5sUlAAAAAKxVFMVGOwPdFtiAi_eCCtPL0wGv\" class=\"wpcf7-form-control wpcf7-recaptcha g-recaptcha\"><\/span>\r\n<noscript>\r\n\t<div class=\"grecaptcha-noscript\">\r\n\t\t<iframe src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6Lew5sUlAAAAAKxVFMVGOwPdFtiAi_eCCtPL0wGv\" frameborder=\"0\" scrolling=\"no\" width=\"310\" height=\"430\">\r\n\t\t<\/iframe>\r\n\t\t<textarea name=\"g-recaptcha-response\" rows=\"3\" cols=\"40\" placeholder=\"ReCaptcha odpov\u011b\u010f zde\">\r\n\t\t<\/textarea>\r\n\t<\/div>\r\n<\/noscript>\r\n<\/span><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Poslat\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"cs\"\/><\/form>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Omnichannel is a strategy that focuses on delivering a consistent customer experience across all communication and sales channels. This strategy uses a variety of different channels such as phone, email, chat apps, social media and in-person visits to ensure an integrated and consistent customer experience. Omnichannel involves combining all the available channels and resources that [&hellip;]<\/p>","protected":false},"author":1,"featured_media":3442,"parent":155,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.comverga.com\/int\/cs\/wp-json\/wp\/v2\/pages\/3441"}],"collection":[{"href":"https:\/\/www.comverga.com\/int\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.comverga.com\/int\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.comverga.com\/int\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comverga.com\/int\/cs\/wp-json\/wp\/v2\/comments?post=3441"}],"version-history":[{"count":18,"href":"https:\/\/www.comverga.com\/int\/cs\/wp-json\/wp\/v2\/pages\/3441\/revisions"}],"predecessor-version":[{"id":5721,"href":"https:\/\/www.comverga.com\/int\/cs\/wp-json\/wp\/v2\/pages\/3441\/revisions\/5721"}],"up":[{"embeddable":true,"href":"https:\/\/www.comverga.com\/int\/cs\/wp-json\/wp\/v2\/pages\/155"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.comverga.com\/int\/cs\/wp-json\/wp\/v2\/media\/3442"}],"wp:attachment":[{"href":"https:\/\/www.comverga.com\/int\/cs\/wp-json\/wp\/v2\/media?parent=3441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}