{"id":3451,"date":"2023-06-14T08:03:56","date_gmt":"2023-06-14T06:03:56","guid":{"rendered":"https:\/\/www.comverga.com\/?page_id=3451"},"modified":"2023-12-13T11:02:15","modified_gmt":"2023-12-13T11:02:15","slug":"detail-of-omnichannel","status":"publish","type":"page","link":"https:\/\/www.comverga.com\/int\/de\/services\/connectivity-aggregation\/omnichannel\/detail-of-omnichannel\/","title":{"rendered":"Detail von Omnichannel"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3451\" class=\"elementor elementor-3451\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4bb399f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4bb399f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5fc5d37f\" data-id=\"5fc5d37f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3971f0e1 detail-heading elementor-widget elementor-widget-heading\" data-id=\"3971f0e1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 08-12-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Omnichannel<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75f6e845 detail-heading elementor-widget elementor-widget-heading\" data-id=\"75f6e845\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Details der L\u00f6sung<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ac89ac3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ac89ac3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7bece64d\" data-id=\"7bece64d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7557da78 elementor-widget elementor-widget-text-editor\" data-id=\"7557da78\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 08-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h3 style=\"margin-top: 0;\"><strong>Integration der Kan\u00e4le<\/strong><\/h3><p class=\"s19\">COMVERGA Omnichannel bietet die Integration verschiedener Kommunikationskan\u00e4le in einer Plattform und die Festlegung von Regeln f\u00fcr deren Nutzung. Die Pr\u00e4ferenzen k\u00f6nnen je nach Endbenutzer, je nach Anforderungen des Partners oder je nach Verf\u00fcgbarkeit des Kommunikationskanals eingestellt werden.<br \/>Die Plattform bietet Ihnen die M\u00f6glichkeit, Ihre eigene Marken-Messaging Aplikation f\u00fcr die einzigartige Kommunikation mit Ihren Kunden zu erstellen. Sie k\u00f6nnen vordefinierte Vorlagen f\u00fcr die Kampagnenbildung verwenden, die die Erstellung eines bestimmten Medienplans so einfach wie m\u00f6glich machen.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-aea6d25\" data-id=\"aea6d25\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-666ee358 elementor-widget elementor-widget-image\" data-id=\"666ee358\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 08-12-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"343\" src=\"https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_integrace.jpg\" class=\"attachment-medium_large size-medium_large wp-image-3453\" alt=\"\" srcset=\"https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_integrace.jpg 500w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_integrace-300x206.jpg 300w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_integrace-18x12.jpg 18w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45abc7d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"45abc7d9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e210319\" data-id=\"7e210319\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c96ff5c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7c96ff5c\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 08-12-2023 *\/\n.elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#0c0d0e;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider .elementor-divider__text{font-size:15px;line-height:1;max-width:95%}.elementor-widget-divider .elementor-divider__element{margin:0 var(--divider-element-spacing);flex-shrink:0}.elementor-widget-divider .elementor-icon{font-size:var(--divider-icon-size)}.elementor-widget-divider .elementor-divider-separator{display:flex;margin:0;direction:ltr}.elementor-widget-divider--view-line_icon .elementor-divider-separator,.elementor-widget-divider--view-line_text .elementor-divider-separator{align-items:center}.elementor-widget-divider--view-line_icon .elementor-divider-separator:after,.elementor-widget-divider--view-line_icon 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100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5121ac5f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5121ac5f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-181586eb\" data-id=\"181586eb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4d7d4c4 elementor-widget elementor-widget-image\" data-id=\"4d7d4c4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"580\" height=\"326\" src=\"https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_funkcionality-768x432.jpg\" class=\"attachment-medium_large size-medium_large wp-image-3454\" alt=\"\" srcset=\"https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_funkcionality-768x432.jpg 768w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_funkcionality-300x169.jpg 300w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_funkcionality-18x10.jpg 18w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_funkcionality.jpg 1000w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7986873e\" data-id=\"7986873e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63d5e40a elementor-widget elementor-widget-text-editor\" data-id=\"63d5e40a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3 style=\"margin-top: 0px; text-align: left;\"><strong>Grundlegende Funktionalit\u00e4ten<\/strong><\/h3><ul><li>Einheitliche offene API<\/li><li>Zwei-Wege-Kommunikation<\/li><li>Markenmanagement f\u00fcr die Kommunikation<\/li><li>Integration von Ressourcen f\u00fcr individuelle Kampagnen<\/li><li>Einheitlicher und universeller Zugriff auf Ressourcen und Kan\u00e4le<\/li><li>Setzen und Verwalten von Kanalpriorit\u00e4ten<\/li><li>\u00dcberpr\u00fcfung der Kanalverf\u00fcgbarkeit<\/li><li>Fallback, wenn ein Kanal nicht verf\u00fcgbar ist<\/li><li>Definition von Kampagnen, Verwaltung und umfassendes Dialogmanagement<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2c379591 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2c379591\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-556be510\" data-id=\"556be510\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ae35926 elementor-widget elementor-widget-text-editor\" data-id=\"ae35926\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3 style=\"margin-top: 0;\"><strong>Grundprinzipien<\/strong><\/h3><p>Innerhalb von COMVERGA Omnichannel k\u00f6nnen verschiedene Kampagnen mit unterschiedlichen Typen und Kommunikationsfl\u00fcssen definiert werden (f\u00fcr jede Kampagne ein ausgew\u00e4hlter Typ). <br \/>Jede Kampagne besteht dann aus einzelnen Dialogen, die voneinander unabh\u00e4ngig sind. F\u00fcr jeden Dialog werden immer Quellen, Empf\u00e4nger, Absender und zeitliche Begrenzung definiert.<br \/>Ein Dialog kann von beiden Seiten initiiert und damit eine definierte Kampagne gestartet werden.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-661f72dc\" data-id=\"661f72dc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c685c70 elementor-widget elementor-widget-image\" data-id=\"3c685c70\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"580\" height=\"387\" src=\"https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/04\/principles-768x513.jpg\" class=\"attachment-medium_large size-medium_large wp-image-3241\" alt=\"\" srcset=\"https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/04\/principles-768x513.jpg 768w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/04\/principles-300x200.jpg 300w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/04\/principles-18x12.jpg 18w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/04\/principles.jpg 1000w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b7ac7a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b7ac7a4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-408bc411\" data-id=\"408bc411\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-502663ad elementor-widget elementor-widget-image\" data-id=\"502663ad\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"329\" src=\"https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_mechaniky-768x435.webp\" class=\"attachment-medium_large size-medium_large wp-image-3455\" alt=\"\" srcset=\"https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_mechaniky-768x435.webp 768w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_mechaniky-300x170.webp 300w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_mechaniky-18x10.webp 18w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_mechaniky.webp 985w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1ae355a1\" data-id=\"1ae355a1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-471f6a32 elementor-widget elementor-widget-text-editor\" data-id=\"471f6a32\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3 style=\"margin-top: 0;\"><strong>\u00a0Mechaniken<\/strong><\/h3><p>COMVERGA Omnichannel enth\u00e4lt vordefinierte Typen individueller Kampagnen, sogenannte Mechaniken, mit der M\u00f6glichkeit eine neue Mechanik f\u00fcr ein bestimmtes Projekt zu erstellen.<br \/>Bestehende Mechaniken bieten sowohl Outbound- als auch Inbound-Kampagnen mit der M\u00f6glichkeit der Auswahl, Direktbestellung, Bezahlung, etc.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-369788c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"369788c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c0be58e\" data-id=\"c0be58e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-687a2bee elementor-widget elementor-widget-text-editor\" data-id=\"687a2bee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3 style=\"margin-top: 0;\"><strong>Definition der Kan\u00e4le und ihrer Priorit\u00e4ten<\/strong><\/h3><ul><li>Priorit\u00e4ten werden individuell gesetzt<\/li><li>Versuch, den am besten geeigneten Kanal zu w\u00e4hlen<\/li><li>Eignung des Kanals pro Kampagne oder pro Partner<\/li><li>Nutzung des bevorzugten und kostenoptimalen Kanals<\/li><li>Wahl des Kanals nach verf\u00fcgbaren Kundendaten<\/li><li>Auswahl nach der Pr\u00e4senz des Nutzers in anderen Messengern<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3856fb85\" data-id=\"3856fb85\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6edea3b0 elementor-widget elementor-widget-image\" data-id=\"6edea3b0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"422\" src=\"https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/04\/usage.png\" class=\"attachment-medium_large size-medium_large wp-image-3245\" alt=\"\" srcset=\"https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/04\/usage.png 681w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/04\/usage-300x218.png 300w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/04\/usage-18x12.png 18w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e1c62cb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e1c62cb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a4c3cc4\" data-id=\"a4c3cc4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35896da0 elementor-widget elementor-widget-image\" data-id=\"35896da0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"435\" src=\"https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/SDP_campaign.jpg\" class=\"attachment-large size-large wp-image-3456\" alt=\"\" srcset=\"https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/SDP_campaign.jpg 813w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/SDP_campaign-300x225.jpg 300w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/SDP_campaign-768x576.jpg 768w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/SDP_campaign-16x12.jpg 16w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-106ac8d0\" data-id=\"106ac8d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2455970a elementor-widget elementor-widget-text-editor\" data-id=\"2455970a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4 style=\"margin-top: 0; margin-bottom: 5px;\"><strong>GUI<\/strong><\/h4><ul><li>Nutzung der COMVERGA Service Delivery Platform<\/li><li>Verwaltung von Kontakten, Gruppen, Ressourcen, Benutzern, Posteingang<\/li><li>Einfache Kampagnendefinition, Mechanik, Genehmigungsprozess<\/li><\/ul><h4 style=\"margin: 5px 0;\"><strong>API<\/strong><\/h4><ul><li>Maximal m\u00f6gliche Funktionalit\u00e4t wie in der GUI<\/li><li>Einheitliche API \u00fcber alle Kan\u00e4le<\/li><li>Sichere Kommunikation<\/li><li>Vereinfachte Integration<\/li><li>F\u00e4higkeit zur automatischen Codegenerierung in mehr als 50 Programmiersprachen.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c2191ae elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c2191ae\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-475996bf\" data-id=\"475996bf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4838181a elementor-widget elementor-widget-text-editor\" data-id=\"4838181a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3 style=\"margin-top: 0;\"><strong>Verf\u00fcgbare und unterst\u00fctzte Kan\u00e4le<\/strong><\/h3><ul><li>SMS<\/li><li>Email<\/li><li>MMS<\/li><li>RCS<\/li><li>Telegramm<\/li><li>Sprachnachrichten<\/li><li>Web-Microsites<\/li><li>Andere Messenger-Anwendungen<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-61064693\" data-id=\"61064693\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50751c5e elementor-widget elementor-widget-image\" data-id=\"50751c5e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"474\" src=\"https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_kanaly.jpg\" class=\"attachment-large size-large wp-image-3458\" alt=\"\" srcset=\"https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_kanaly.jpg 500w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_kanaly-300x284.jpg 300w, https:\/\/www.comverga.com\/int\/wp-content\/uploads\/sites\/5\/2023\/06\/Detail_kanaly-13x12.jpg 13w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3b2ffd8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b2ffd8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b170930\" data-id=\"b170930\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-188d094 elementor-widget elementor-widget-image\" data-id=\"188d094\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.comverga.com\/cze\/wp-content\/uploads\/sites\/3\/2023\/06\/Detail_vyuziti.webp\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e187179\" data-id=\"e187179\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1a0b58 elementor-widget elementor-widget-text-editor\" data-id=\"f1a0b58\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3 style=\"margin-top: 0;\"><strong>M\u00f6glichkeiten der Nutzung<\/strong><\/h3><ul><li>Marketing-Kampagnen<\/li><li>Verk\u00e4ufe<\/li><li>Kompletter Bestellvorgang<\/li><li>Akquisition<\/li><li>Genehmigung<\/li><li>Kundenbetreuung<\/li><li>Kommentare und Benachrichtigungen<\/li><li>Infokanal<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Omnichannel Detail der Dienstleistung Kanalintegration COMVERGA Omnichannel bietet die Integration verschiedener Kommunikationskan\u00e4le in einer Plattform und die Festlegung von Regeln f\u00fcr deren Nutzung. Pr\u00e4ferenzen k\u00f6nnen je nach Endbenutzer, entsprechend den Anforderungen des Partners oder basierend auf der Verf\u00fcgbarkeit des Kommunikationskanals festgelegt werden. Die Plattform bietet die M\u00f6glichkeit, [\u2026] zu erstellen.<\/p>","protected":false},"author":1,"featured_media":3442,"parent":3441,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.comverga.com\/int\/de\/wp-json\/wp\/v2\/pages\/3451"}],"collection":[{"href":"https:\/\/www.comverga.com\/int\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.comverga.com\/int\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.comverga.com\/int\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comverga.com\/int\/de\/wp-json\/wp\/v2\/comments?post=3451"}],"version-history":[{"count":3,"href":"https:\/\/www.comverga.com\/int\/de\/wp-json\/wp\/v2\/pages\/3451\/revisions"}],"predecessor-version":[{"id":5802,"href":"https:\/\/www.comverga.com\/int\/de\/wp-json\/wp\/v2\/pages\/3451\/revisions\/5802"}],"up":[{"embeddable":true,"href":"https:\/\/www.comverga.com\/int\/de\/wp-json\/wp\/v2\/pages\/3441"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.comverga.com\/int\/de\/wp-json\/wp\/v2\/media\/3442"}],"wp:attachment":[{"href":"https:\/\/www.comverga.com\/int\/de\/wp-json\/wp\/v2\/media?parent=3451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}