{"id":842,"date":"2020-12-15T15:08:02","date_gmt":"2020-12-15T14:08:02","guid":{"rendered":"https:\/\/www.comverga.com\/pol\/?page_id=842"},"modified":"2021-03-10T16:10:40","modified_gmt":"2021-03-10T15:10:40","slug":"windykacja-sms","status":"publish","type":"page","link":"https:\/\/www.comverga.com\/pol\/en\/branze\/windykacja-sms\/","title":{"rendered":"SMS debt collection"},"content":{"rendered":"
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COMVERGA Services for Debt Collection<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Since 2004, we have worked very closely with companies in the debt collection sector.<\/p>\n

The most common communication channel in automated debt collection, and pre-collection processes, is the SMS. Depending on the status of the case, SMS messages are sent with an alphanumeric sender field (the name of the debt collection or pre-collection company in the message header). Messages sent with the full mobile phone number - to create a surprise effect - are also popular and effective. Of course, all SMS campaigns are supported by the debt collector's telephone activities. This is where the DIALER service proves its worth in the case of large \"callable\" databases.<\/p>\n

Our long-standing experience confirms the high effectiveness of these activities in the company's contact with the debtor. Typical processes we handle include:<\/p>\n

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  • Reminders for upcoming payments (contact form: SMS)<\/li>\n
  • Information on non-recording of payment after the due date- 15 days, 30 days, 45 days and later. Form of contact: SMS, IVR<\/li>\n
  • Confirmation of the details of the call, the so-called m-card. The message sent after a telephone conversation with an agent contains: the name of the company employee, the case number and other necessary for an easy reference. Form: SMS<\/li>\n<\/ul>\n

    The measured effectiveness of debt collection activities supported by our services indicates:<\/p>\n

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    • reduced overdue payment period<\/li>\n
    • improved debt collection<\/li>\n
    • low cost of reaching the debtor to arrange a debt repayment schedule<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      \r\n\t\t\t\t\t\t\t\tMATERNA Communications has been providing voice and SMS messaging services for UPC since 2005.\nThe solutions offered by the aforementioned company have optimised the Vindication process. (...)\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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      \r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\tPawel Gruszka\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/h3>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

      \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\tDirector of Charges and Collections, UPS\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
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      Since October 2008, we have been cooperating with KRUK in the field of text and voice messaging. The cooperation with the company is excellent.
      We would like to recommend the professional services of COMVERGA, owner of the mProfi tool.<\/p>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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      \r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\tLuke Neuman\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/h3>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

      \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\u00a0IT Director, KRUK S.A.\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
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      COMVERGA Services for Debt Collection Since 2004, we have worked very closely with companies in the debt collection sector. The most common communication channel in automated debt collection, and pre-collection processes, is SMS. Depending on the status of the case, SMS messages are sent with an alphanumeric sender field (the name of the debt collection or contracting company in the message header). Messages sent [...] are also popular and effective.<\/p>","protected":false},"author":1,"featured_media":53,"parent":348,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"\nWindykacja SMS - COMVERGA Poland<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.comverga.com\/pol\/en\/branze\/windykacja-sms\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Windykacja SMS - COMVERGA Poland\" \/>\n<meta property=\"og:description\" content=\"Us\u0142ugi COMVERGA dla Windykacji Od 2004 roku bardzo blisko wsp\u00f3\u0142pracujemy z firmami z sektora windykacji nale\u017cno\u015bci. Najpopularniejszym kana\u0142em komunikacji w automatycznych procesach windykacyjnych, i pre-windykacyjnych jest SMS. 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