{"id":743,"date":"2020-12-02T11:44:27","date_gmt":"2020-12-02T10:44:27","guid":{"rendered":"https:\/\/www.comverga.com\/pol\/?page_id=743"},"modified":"2021-03-09T19:53:55","modified_gmt":"2021-03-09T18:53:55","slug":"ivr","status":"publish","type":"page","link":"https:\/\/www.comverga.com\/pol\/uslugi\/rozzwiazania\/ivr\/","title":{"rendered":"IVR"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"743\" class=\"elementor elementor-743\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4886cbe elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4886cbe\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8e0004e\" data-id=\"8e0004e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-533a752 elementor-widget elementor-widget-heading\" data-id=\"533a752\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Inteligentny System Zapowiedzi S\u0142ownych \u2013 czyli o IVR<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4aec36d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4aec36d\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b55c05 elementor-widget elementor-widget-text-editor\" data-id=\"6b55c05\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Interactive Voice Response jest to system informacji g\u0142osowej zautomatyzowany przez aparaty telefoniczne. Pozwala na interaktywn\u0105 obs\u0142ug\u0119 dzwoni\u0105cych, stanowi\u0105c zarazem samoobs\u0142ugowy i szybki kana\u0142 dost\u0119pu do informacji, czy te\u017c us\u0142ug dla u\u017cytkownik\u00f3w. Przejawia si\u0119 w komunikacie ods\u0142uchiwanym po nawi\u0105zaniu po\u0142\u0105czenia. Wcze\u015bniej jest on nagrany w taki spos\u00f3b, aby umo\u017cliwi\u0107 dzwoni\u0105cym osobom wyb\u00f3r jednej z opcji menu w wariancie tonowym DTMF lub za pomoc\u0105 rozpoznawania mowy.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-14468f3e elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"14468f3e\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-58a80e76\" data-id=\"58a80e76\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-756bc7c elementor-widget elementor-widget-heading\" data-id=\"756bc7c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Obszary zastosowa\u0144<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7650b70 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7650b70\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39df4072 elementor-widget elementor-widget-text-editor\" data-id=\"39df4072\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>System wykorzystywany jest przy obs\u0142udze du\u017cej ilo\u015bci po\u0142\u0105cze\u0144 telefonicznych, w zwi\u0105zku z czym najcz\u0119\u015bciej wyst\u0119puje w tzw. Call Center. Wykorzystywany bywa tak\u017ce w:<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<ul>\n<li>bankowo\u015bci telefonicznej,<\/li>\n<li>telemarketingu,<\/li>\n<li>prywatnych klinikach (lekarskich, stomatologicznych, kosmetycznych),<\/li>\n<li>rezerwacji hoteli,<\/li>\n<li>obs\u0142udze program\u00f3w lojalno\u015bciowych,<\/li>\n<li>g\u0142osowaniach w telewizyjnych programach rozrywkowych,<\/li>\n<li>obs\u0142udze klienta przez operator\u00f3w telefonii kom\u00f3rkowej,<br \/>i wielu innych obszarach.<\/li>\n<\/ul>\n<p>Inteligentny system zapowiedzi s\u0142ownych wykorzystywany jest przede wszystkim do weryfikacji i gromadzenia danych, prezentowania informacji, elektronicznej rezerwacji.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Inteligentny System Zapowiedzi S\u0142ownych \u2013 czyli o IVR Interactive Voice Response jest to system informacji g\u0142osowej zautomatyzowany przez aparaty telefoniczne. Pozwala na interaktywn\u0105 obs\u0142ug\u0119 dzwoni\u0105cych, stanowi\u0105c zarazem samoobs\u0142ugowy i szybki kana\u0142 dost\u0119pu do informacji, czy te\u017c us\u0142ug dla u\u017cytkownik\u00f3w. Przejawia si\u0119 w komunikacie ods\u0142uchiwanym po nawi\u0105zaniu po\u0142\u0105czenia. Wcze\u015bniej jest on nagrany w taki spos\u00f3b, aby [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":132,"parent":249,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>IVR - COMVERGA Poland<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.comverga.com\/pol\/uslugi\/rozzwiazania\/ivr\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IVR - COMVERGA Poland\" \/>\n<meta property=\"og:description\" content=\"Inteligentny System Zapowiedzi S\u0142ownych \u2013 czyli o IVR Interactive Voice Response jest to system informacji g\u0142osowej zautomatyzowany przez aparaty telefoniczne. 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