Mobile operator COOP Mobil

Mobile operator COOP Mobil

COOP Mobil

Mobile operator COOP Mobil rewards customers for purchases at COOP stores. If the customer loads his/her customer card at the cash desk and meets the conditions of the programme, he/she receives free units for calls or a discount on COOP Mobil services.


Industries

Telecommunications operator - retail

Product

Bundle smart watch + data connectivity


Industries

Telecommunications operator - retail

Product

Customer Support Guide


Industries

Telecommunications operator - retail

Product

Implementation of the loyalty program


Industries

GPS tracking systems for vehicles, data connectivity

Product

Solutions for internet access on the go


Industries

Security systems

Product

Cams with online streaming


Industries

Event agency

Product

Event organization - communication with participants


Industries

Retail and consumer goods

Product

Event organization - communication with participants


Industries

Marketing comunication

Product

Implementation of marketing mailings


Industries

FMCG
Fast Moving Consumer Goods

Product

Food, drinks, drugstore

COOP Mobil solved the interconnection of COOP POS systems with COOP Mobil systems for automatic evaluation of claims for rewards for purchases, their activation and communication of rewards to customers.

Thanks to the COMVERGA Omnichannel solution, COOP Mobil gained a fully automated process for managing, evaluating and communicating its loyalty program – Bonus Program. That enabled fully automatic allocation of individual rewards and bonuses to end users.

Partner gets:

  • Fully automated Loyalty program
  • Effective customer communication
  • Customer support environment
  • Bidirectional communication with customers

COMVERGA provides:

  • Integration with COOP POS systems
  • Complete logic and mechanics of reward claim verification
  • Automated allocation of rewards
  • Communication with the customer through the chosen channel