COMVERGA offers a fully managed multi-functional portal designed for SIM card management within M2M and IoT connectivity environments. The platform operates as a comprehensive Business Support System (BSS), covering the entire customer lifecycle — from service activation and operations management to automated billing and invoicing. Through an aggregated connectivity offering from multiple providers, the solution delivers reliable and flexible coverage while also allowing partners to seamlessly integrate their own contracted connectivity services into the platform.
The portal is built for businesses that need efficient management of M2M services while optimizing operational costs. Its multi-level structure enables flexible setup of various business models, partner and customer hierarchies, as well as internal cost-center allocation, making it especially valuable for organizations with complex internal structures or advanced billing requirements. The result is a scalable and transparent platform that provides full operational visibility and control.
The solution is particularly suitable for companies delivering recurring M2M or IoT services that either lack their own CRM/BSS platform, operate on outdated or costly systems, or simply need a more effective way to manage connectivity, automate processes, and improve cost efficiency while enhancing customer service capabilities.
What portal offers
SIM Administration & Provisioning
- Customer management with option to filter
- SIM overview with option to change status, assign, etc.
- Overview of available services
- Automatic notifications regarding SIM card usage
- Service and data reports with filtering and export options
Billing & Product Management
- Management of price lists, rates, and product settings
- Management of financial documents, including number series
- Fully automated generation of recurring invoices
- Management of user accounts and privileges
- Management of customer requests and their history
Other portal features
Multi-factor authentication
Customization and portal branding
Customer care service
Managing invoices
Secure Prepaid solution
Contact us
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