SMS / Messaging Services

SMS / Messaging Services

If you need to communicate quickly and efficiently with your partners, customers, clients, use communication via SMS. You can use SMS one-way, for example, to inform your customers about news, price offers, current discounts. Or it is possible to contact customers, citizens and process their answers in both directions using an SMS survey and campaign.
In addition to SMS, you can also use voice messages, emails and various communication applications in your communication.

SMS Gateway The source of data for communication with customers, partners or clients are mostly corporate systems, whether business, marketing or operational. Data for customer communication are generated synchronously or asynchronously from these systems. They are than processed and sent via various application interfaces and protocols. In some cases, it makes sense to use a graphical user […] More ›
SMS applications Based on SMS, a number of specific applications are built, using mainly fast, non-disturbing and two-way communication, such as receiving and processing orders, customer satisfaction surveys, notification services, ticketing, electronic recipes, passwords and much more. More ›
RCS & Business Messaging Rich Communication Services, shortly RCS, is a new technology that brings an improved form of text and multimedia communication. RCS was created to replace SMS and MMS, which are still the most widely used form of text communication. RCS allows users to share images, videos, audio files, and other multimedia content in real time, just […] More ›
Omnichannel Omnichannel is a strategy that focuses on delivering a consistent customer experience across all communication and sales channels. This strategy uses a variety of different channels such as phone, email, chat apps, social media and in-person visits to ensure an integrated and consistent customer experience. Omnichannel involves combining all the available channels and resources that […] More ›